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An international peer-reviewed journal

New Frontiers in Usability for Users' Complex Knowledge Work

Barbara Mirel

Journal of Usability Studies, Volume 3, Issue 4, August 2008, pp. 149-151

Abstract

For usability professionals, one of the top priorities of the coming decades is to assure that products are usable and useful for people's complex work in complex systems. To meet this challenge we need to better understand the nature and practices of various domain-based complex tasks and the flow of people's work across tools. This essay gives an overview of articles in this issue that address these challenges and their implications for usability and usefulness.

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New Frontiers in Usability for Users' Complex Knowledge Work